That would be covered under the warranty if they find no damage to the phone itself.
If that happened to me, I'd be able to get the phone replaced in Canada. You can still use your phone, it'll be restored from the last backup made to it.īut I think the ultimate question is, how did it become damaged? They should've replaced it, if there is no damage to your phone at all. If you set your phone up this way, with or without the SIM card, the only number you will be able to dial is emergency services (that's mandated by law in the US and Canada). However, to set it up as a glorified version of an iPod, you will need a computer. Only if you with a provider will the phone be set up as such. I've set up 2 old Android phones as mini tablets, one of which I was using before I bought an iPhone. Whoever told you this obviously doesn't know what they are doing. You can set up an iPhone to be a glorified version of an iPod, and then transition it into a phone later.
They tested the NFC on my phone without having me reset my phone to do so.įurther strange is the phone having a SIM Card to activate it. I still find it funny they asked you to backup and reset, as that specific test can be done without it using diagnostic tools. However since I live in Toronto, Ontario, Canada, I can just go down to the Apple Store. NFC works fine in my phone now and this is without the reset. I would not suggest doing that unless it's absolutely necessary. Normally that's the first thing I've noticed people suggest. I had a problem with NFC in my phone once and they asked me to do the factory reset and I told them I'd do it only if it's last hope (as in I've exhausted all other options). Hi, I had problem with my Sim card reader on my iPhone 6S Plus, and before taking to official iPhone store for diagnosis, i have been advised to backup my phone on iTunes and reset my phone, so i did and sent to official apple store for checking, noting that my phone was still under warranty, however after 2 days i received a call from apple store saying that my sim card reader is damaged and it must go for exchange however the warranty will not cover since they believe that the damage was done by user, and exchange cost is Euro 400.-, i refused the repair and asked them to send me back, however now i want to use my phone as a device without Sim Card, however my phone cannot be activated since the phone is not reading the Sim Card, please advise if there is any way to activate back to use it as music device or use all sort of applications as i was using it without Sim before taking the phone to apple repair store and before being advised to reset my phone.
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